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What to do when instructed to delay or bring back mail!


M-41 Section 442, City Delivery Carriers Duties and Responsibilities addresses this as follows:


44 Undelivered Mail: Completing Form 1571


442.1-After return from trip, obtain Form 1571, Undelivered Mail Report from unit manager.

442.2-Add any mail which was not delivered but was returned to the office.

442.3-Sign the form and give it to a unit manager.


The form creates a record of the undelivered mail by listing the delivery unit where the letter carrier works, the route number the mail was supposed to be delivered on, the date of the incident, what type of mail and how many pieces, and the reason the mail was not delivered. Letter carriers should always request a copy of this form for their own records in case they are asked later about the undelivered mail.


Article 41.3 G of the National Agreement gives letter carriers the right to a copy. It states: Upon request, a duplicate copy of the completed Form 3996 and Form 1571, Report of Undelivered Mail, etc., will be provided the carrier.


If management refuses to provide a copy, the letter carriers should ask to see their union steward for further investigation.

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